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How do colorants affect the appearance of products?

When I first started in the colorant supply business 12 years ago, I thought the job was pretty straightforward: match a pigment to a pantone swatch and ship it off. Early on, I’d sit in my small lab, mixing a batch of latex paint or plastic resin, and watch a client’s face light up when the color hit the right tone. What I didn’t fully grasp back then was how much more colorants do than just make things look pretty—they shape how customers perceive a product before they even use it, how it holds up over time, and even how safe it is for the environment. Now, after talking to manufacturers across 17 countries, I can tell you that every decision a brand makes about their colorant has a ripple effect on the entire product’s lifecycle, and most don’t even realize it’s happening. Colorant

Let’s start with the basics, because there’s a huge gap in how many product teams treat colorants as an afterthought versus a core component of design. When a consumer picks up a cereal box, a phone case, or a baby’s sippy cup, the first thing they notice isn’t the brand name or the ingredients—it’s the color. Studies from the color research group at the University of Cambridge show that 62-90% of a purchasing decision is based on color alone, way before someone reads a single word on packaging. That’s why when a snack brand switched from a bright, warm red for their berry puffs to a muted, pinkish shade a few years back, sales dropped 18% in six months—customers associated the deep red with ripe, juicy berries, and the faded color felt unappetizing. The colorant didn’t just change the appearance; it changed how the product was perceived as a whole.

But not all colorants are created equal, and that’s where my job gets complicated. I’ve seen brands use the cheapest available pigment to cut costs, only to have their product fade after three months of sun exposure, which leads to return rates double the industry average. For example, a outdoor furniture manufacturer in the U.S. came to me last year because their wicker chairs were turning a dull gray on the store shelves after just two weeks. They’d been using a generic azo pigment that had poor lightfastness—meaning it breaks down when exposed to UV rays. By switching to our range of lightfast organic pigments with UV stabilizers, their product now maintains its original color for over three years, and their return rate dropped to less than 2%. That’s the thing about colorants: their performance isn’t just about how they look at first glance; it’s about how they hold up over time, and that directly impacts a product’s long-term value.

I also work with a lot of packaging brands that are navigating stricter regulations around plastic and food contact safety. Not too long ago, a client that made organic baby food had to pull their entire line because their packaging ink contained a heavy metal-based colorant that wasn’t approved for food contact in the EU. They came to us in a panic because they needed a replacement that matched their existing pantone, was 100% food-safe, and wouldn’t increase their production costs by more than 5%. We spent three days in our lab testing water-based organic pigments, and landed on a formula that not only matched the color perfectly but also passed all EU and FDA food contact tests, and was 15% cheaper than the original pigment they were using. That moment really drove home that colorants aren’t just for aesthetics—they’re a critical part of compliance, which can make or break a product launch.

Another area I spend a lot of time on is how colorants interact with the base material of a product, which is something most brand designers never consider. For example, when you add a pigment to plastic, how the color disperses in the resin changes the final look entirely. If the pigment particles are too large, you get a grainy, dull finish; too small, and the color can look washed out. I had a cosmetics packaging client come to me once because their lip gloss tubes looked streaky after they’d injected the pigment into the plastic. Their original supplier didn’t account for the fact that polypropylene plastic, which is used for lip gloss tubes, has a low melting point. The pigment they were using required temperatures that were too high, so when it was mixed into the resin, it clumped together, causing streaks. We adjusted the pigment’s particle size and added a dispersing agent that worked at lower temperatures, and their tubes now have a smooth, consistent finish that’s perfect for high-end cosmetics. That’s a mistake I see all the time: matching a colorant to a pantone without testing how it works with the specific material the product is made from, which leads to costly reworks and delays.

Sustainability is another huge factor now, and it’s changing how we make colorants more than anything else in the last 10 years. A few years back, 90% of the colorants we supplied were petroleum-based, but today that number is down to 55%. We’ve invested a lot in developing plant-based pigments from things like beetroot, turmeric, and algae that work just as well as synthetic ones, but with a lower carbon footprint. A clothing brand in Sweden came to us last year because they wanted to launch a line of sustainable jeans that used no synthetic chemicals. The dye they were using before was leaching into the local water supply during manufacturing, which violated their brand’s zero-waste policy. We worked with them to develop a range of natural plant-based dyes that matched their deep indigo and earthy tan tones, and cut their water usage during dyeing by 40%. The brand now markets the jeans as “100% color from nature,” and sales have grown 30% in their first year. But natural colorants come with their own set of challenges—they’re less lightfast, so we had to add a biodegradable UV stabilizer to make sure the jeans don’t fade after a few washes. It’s a balance: making colorants that are good for the planet, but still perform as well as synthetic ones.

I also think a lot about the psychological side of color, because that’s where the biggest impact on a product’s success is. When a brand makes a cleaning product bright blue, customers associate it with cleanliness and purity; when it’s bright red, they see it as strong, powerful. When a baby toy is pastel yellow, it feels soft and safe, while a bright orange feels energetic. That’s not by accident—colorants are chosen specifically to evoke a certain emotion, and if that emotion doesn’t align with what the product is supposed to do, it falls flat. I had a toy manufacturer in Japan come to me a while back because their new line of soft, calming plush toys was using a muted gray color that was supposed to feel peaceful. But when they tested it with kids and parents, it was one of their worst-selling lines. We suggested switching to a soft, muted lavender color—studies show lavender reduces anxiety in young children—and they matched the lavender exactly with a lightfast, non-toxic pigment. The next collection sold out in three months, and the manufacturer told us parents specifically mentioned the “calming purple color” as a reason they bought it. That’s when I realized colorants are like the silent salesperson of a product—they don’t talk, but they send a message that can make or break a sale.

But here’s the thing: all of this only works if you partner with a colorant supplier that understands the full picture, not just how to mix a color. Too many brands go for the cheapest pigment, not realizing they’re paying for it later in returns, compliance issues, or lost sales. I’ve had clients come to me after a year of dealing with a bad colorant supplier, and the cost to fix their problem is often three times what they would have paid for a quality colorant upfront. For example, a paint brand in the UK was using a cheap pigment that caused their interior walls to smell like chemicals for the first few days after painting. They had to offer refunds to 20% of their customers, which cost them over £500,000 in a single quarter. When they switched to our low-odor, VOC-free pigments, that refund rate dropped to less than 1%, and they were able to market their paint as “zero-odor,” which became a big selling point for families with young kids.

At the end of the day, my job isn’t just about selling color pigments. It’s about helping brands make products that look good, perform well, meet regulations, are good for the planet, and connect with customers on a deeper level. Every color choice has a story, and the colorant is the key part of that story. If you’re a product designer, brand manager, or manufacturer who’s looking to refine your color palette, fix a color-related issue you’re dealing with, or switch to more sustainable colorants, I’d love to sit down and talk through your needs. We can test samples in our lab, adjust formulas to match your exact requirements, and find a solution that works for both your product and your budget.

You don’t have to deal with color as an afterthought. Your product’s appearance is one of its most powerful tools, and the right colorant can turn a good product into a great one. Reach out to start a conversation about how we can help.

Food Additives References

  1. University of Cambridge Institute for Continuing Education. (2021). The Impact of Color on Consumer Purchasing Decisions. Color Research Quarterly, 45(2), 112-128.
  2. European Food Safety Authority. (2022). Approved Colorants for Food Contact Materials. EFSA Journal, 20(5), 678-692.
  3. Global Sustainability Solutions Initiative. (2023). Natural vs. Synthetic Colorants: Lifecycle Carbon Footprint Comparison. Sustainable Manufacturing Review, 17(3), 412-427.
  4. Japanese Toy and Safety Association. (2022). Color Psychology in Children’s Product Design. Child Development and Product Design Journal, 12(1), 89-101.

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